When delivering an order to the dining room, if the guest requests sauce packets, what should your response be?

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The appropriate response in this situation is to express enthusiasm and willingness to fulfill the guest's request, which is embodied in the answer that states, "My pleasure, How many would you like?" This approach demonstrates excellent customer service by acknowledging the guest's needs and proactively inviting them to specify how many sauce packets they'd like.

This response also creates a friendly and engaging atmosphere, which is likely to enhance the dining experience. It shows that you are attentive and willing to cater to the guest’s preferences, ensuring that they feel valued and that their choices are important. This level of service helps in building customer loyalty and a positive impression of the establishment.

On the contrary, simply providing the packets without further engagement could miss an opportunity to connect with the guest. Mentioning a limited supply may create an impression of stinginess, while redirecting them to the counter could imply that you are unwilling to assist them directly, which can detract from the overall service experience.

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